Shipping policy
We are pleased to offer shipping services through Australia Post for our customers in Australia. Please read this shipping policy carefully to understand how we handle shipping and delivery of your orders.
Shipping Options We offer standard shipping through Australia Post for all orders. Shipping rates will vary depending on the weight and destination of your order.
Delivery Times Delivery times will vary depending on the shipping option you choose and the destination of your order. We are not responsible for any delays or damages that may occur during shipping.
Tracking All orders shipped through Australia Post will include a tracking number that you can use to track the status of your shipment.
International Shipping At this time, we do not offer international shipping. We are only able to ship within Australia.
Address Accuracy Please ensure that your shipping address is accurate and complete. We are not responsible for any delays or errors that may occur as a result of an incorrect or incomplete shipping address.
Damages During Shipping We take great care in packaging and shipping your orders to ensure that they arrive in good condition. However, if your order arrives damaged, please contact us within 24 hours of receiving your order with photos of the damaged items and the packaging. We will work with Australia Post to file a claim and provide you with a replacement or refund.
Shipping Rates Our shipping rates are calculated based on the weight and destination of your order. Shipping rates will be displayed during the checkout process before you complete your order.
Changes to Shipping Policy We reserve the right to modify or update this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website.
Contact Us If you have any questions or concerns about our shipping policy, please contact us at: